1. Validity of conditions
These terms and conditions (T&C) apply to all orders of goods made through the homepage of denium. Decisive is the published version the T&C on the date of order.
In addition apply – as long as there are no regulations covered in the T&C – the relevant provisions of the Swiss Code of Obligations.
2. Contract territory
In the online shop of denium are ‘currently’ only deliveries of goods within Switzerland and to the principality of Lichtenstein scheduled. For orders from abroad, please contact us.
The offer is valid, while stock lasts. All prices are indicated in Swiss Francs and //include VAT of currently 8%. Shipping is free.
4. Contract closing and Withdrawal
All information about products and prices on the homepage of denium are nonobligatory and nonbinding. By ordering via the website the customer makes a binding offer. Denium will confirm the acceptance vie E-Mail to the customer. Only with this explicit acceptance the contract is closed and the customer is entitled to the delivery of the goods. If the goods ordered by the customer is not available in the required quantity or to the price specified on the website, denium is going to contact the customer as fast as possible with a respective message. In this case, the contract is only valid, after the customer confirms the corrected order via E-Mail. Orders and arrangements made through telephone are only valid, if confirmed by letter or E-Mail.
In case of writing-, printing-, or calculation mistakes on the homepage, denium is entitled to a resignation at no charge.
The payment of the ordered goods is possible by payment in advance.
Delivery is free and will be sent (registered) through the Swiss Post with PostPac Priority. The delivery of the goods is usually within 2 working days, subject to availability. Responsibility for value and risk are transferred to the carrier at the moment of shipping.
7. Reservation of ownership
Until complete settlement of all claims against the customer, the delivered goods remain the property of denium.
8. Cancellation right
The costumer has the right to exchange the goods within 7 days of receipt or to refund with a completed return form. The right of withdrawal may only be legally valid, if the goods are sent back unused, undamaged, complete and in its original packing. After receiving the goods in the condition described, denium will refund the costumer the merchandise value.
The goods must be returned at the customer’s expense to the following address:
- Postfach 7241
- 6000 Luzern 7
Denium guarantees to deliver the goods in perfect quality. However should there be any defects of the delivered goods, the costumer needs to report the defects in written form within 7 days of receiving the delivery. After returning the deficient goods, the costumer will receive a replacement. If it is not possible to offer a replacement, denium will compensate the payment. Moreover, any claim for reduction, cancellation or compensation for consequential damages is excluded, as far as permitted by law.
10. Data privacy
All information given by the costumer about his person are being treated strictly confidential and only used by denium itself.
11. Data safety
An appropriate security technology is being used to protect the costumer’s data against unauthorized processing.
However, no liability for the security of data submitted online can be granted. The data submission is unencrypted.
12. Law and Jurisdiction
All contracts made through the homepage of denium are subject to Swiss law.
Orders made by private individuals for private use is directed to the jurisdiction after jurisdiction law. In all other cases, Obwalden is sole jurisdiction.